We’ve all been hearing a lot about the Coronavirus disease (COVID-19) and we want to assure you that the health of our community is the highest priority for all of us. We are taking every precaution that the CDC (Center for Disease Control) and OSHA have recommended at this time.
Employees are encouraged to follow our “CASCADE” policy:
We know that plumbing, drains or HVAC problems will occur even during illnesses and health concerns. Many of you have scheduled service or repair appointments, and many more will have unforeseen home service needs during the upcoming days and weeks.
We assure you that we are here to help, providing full service and availability with healthy employees!
Employees who travel outside of out the state of Arizona, cannot return to work for 14 days following travel (even if symptoms are not showing).
We have implemented a policy that does not allow any employee who is sick to come to work. If their manager feels as though they are symptomatic with any cold/flu symptoms, they will be sent home.
We have made additional sick time pay available to employees who are symptomatic for any illness, so they will stay home and not worry about loss of pay.
Our employees all have been equipped with hand sanitizer and sanitizing wipes at all of their work stations.
It is always of the greatest importance to us that our customers feel comfortable with us in their home, and we know it’s a privilege to do work for them. This is no exception. We will continue to take precautionary measures to reduce the spread of the virus.
In addition, when you schedule an appointment, we ask that you please advise our Customer Service Representative at 602-878-9516 of any illness in the home so we can take the necessary precautions.